Privacy Policy

Last Updated: June 27, 2025

This Privacy Policy ("Policy") describes how Blue Brain Technologies Pvt Ltd ("Blue Brain," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of visitors to our website and clients who engage our services. By accessing our website or engaging our services, you acknowledge and agree to the terms set forth in this Policy.

Scope of This Policy

This Policy applies to all personal information collected through our website, email communications, contact forms, client onboarding processes, and any other means through which you interact with Blue Brain Technologies. It applies to visitors, prospective clients, existing clients, and vendors.

Information We Collect

We may collect the following categories of information:

• Identity information such as name, company name, designation, and contact details including email address and phone number
• Project-related information such as requirements, briefs, documents, credentials, and materials shared during onboarding or execution
• Billing and payment information required to process invoices and transactions
• Communication records including emails, chat messages, and call logs related to your engagement with us
• Technical information such as IP address, browser type, device type, operating system, and pages visited, collected automatically through cookies and analytics tools
• Any other information voluntarily provided by you through forms, surveys, or feedback submissions

How We Collect Information

We collect information through the following methods:

• Directly from you when you fill out a contact form, request a quote, or sign an agreement with us
• Automatically through cookies, web beacons, and similar tracking technologies when you visit our website
• Through third-party tools such as analytics platforms, payment gateways, and communication tools used in the course of our services
• From publicly available sources, where relevant, for business development or verification purposes

How We Use Your Information

The information we collect is used for the following purposes:

• To respond to inquiries and provide requested information about our services
• To onboard clients and deliver, manage, and improve project engagements
• To process payments, generate invoices, and maintain accurate financial records
• To communicate project updates, timelines, and important notices
• To improve our website, services, and overall user experience through analytics and feedback
• To comply with applicable legal, regulatory, or contractual obligations
• To detect, prevent, and address fraud, security issues, or technical problems

Sharing and Disclosure of Information

Blue Brain Technologies does not sell or rent your personal information. We may share your information only under the following circumstances:

• With trusted third-party service providers who assist in delivering our services, such as hosting providers, payment gateways, or communication platforms, under confidentiality obligations
• With subcontractors or freelance collaborators engaged for specific project requirements, subject to non-disclosure agreements
• When required by law, court order, or governmental request
• To protect the rights, property, or safety of Blue Brain Technologies, our clients, employees, or the public
• In connection with a business transaction such as a merger, acquisition, or sale of assets, subject to confidentiality safeguards
• With your explicit consent for any purpose not covered under this Policy

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, remember preferences, analyze site traffic, and understand visitor behavior. Cookies may be session-based or persistent. You can manage or disable cookies through your browser settings at any time; however, disabling cookies may affect certain website functionalities.

Data Storage and Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Access to personal information is restricted to authorized personnel on a need-to-know basis. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, including for the duration of an active project and any period thereafter required for legal, accounting, or record-keeping purposes. Once information is no longer required, it will be securely deleted or anonymized.

International Data Transfers

As we may engage with clients, vendors, or service providers located outside India, your personal information may be transferred to, stored, or processed in a country other than your own. In such cases, we take reasonable steps to ensure that your information receives an adequate level of protection consistent with this Policy.

Your Rights

Subject to applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or updating of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal or contractual retention requirements
• Withdraw consent for processing where consent was the basis of collection, without affecting the lawfulness of prior processing
• Object to or request restriction of certain types of processing
• Request a copy of your personal information in a portable format, where applicable

Third-Party Links

Our website may contain links to third-party websites, plugins, or services not operated by us. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website and services are not directed toward individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take prompt steps to delete such information from our records.

Changes to This Policy

Blue Brain Technologies reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on our website. Continued use of our website or services following any such changes constitutes your acceptance of the revised Policy.

Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts in Uttar Pradesh, India.

Contact Us

For any privacy-related queries or to exercise your rights over your personal information, please contact us:

• Company: Blue Brain Technologies Pvt Ltd
• Address: E-24, Ground Floor, Noida Sector 3, Uttar Pradesh – 201301, India
• Email: info@bluebraintech.com
• Sales: +91-999-960-0773
• Technical Support: +91-999-960-0883